Welcome to the website "Nabi'a - A Story of Health" (hereinafter: the "Site" or the "Business").

Use of the site, viewing its contents and placing orders through it are subject to the terms detailed in this document. Use of the site or placing an order constitutes agreement to the terms, subject to the provisions of applicable law.

1. Business details and contact information

Business name: Nevia – A Story of Health
Email: yuvalasor1@gmail.com
Phone: 052-4548435

2. Purpose of the website

The website presents the business, its products, food menu and services offered by it, and allows customers, to the extent available, to place orders and receive information about deliveries.

The business may update the menu, product descriptions, prices, ingredients, and product availability from time to time.

3. Placing orders

An order will be considered submitted after the customer has completed the required ordering steps on the site. Order confirmation will be in accordance with the ordering process and confirmation methods displayed on the site.

The business may contact the customer to clarify details, confirm an order, or update regarding the unavailability of a product.

In the event of a price error, technical malfunction, or unavailability of a product, the business will act to inform the customer and offer an appropriate solution, including cancellation of the transaction and a refund as required by law.

4. Prices and payment

Prices, shipping costs and payment methods will be as presented to the customer when placing the order.

Before completing the order, the customer must check the order details, quantities, selections made, shipping address and payment amount.

Each payment will be processed according to the payment method and payment provider displayed on the site.

5. Shipping and delivery

Deliveries will be made to areas and addresses where the business offers service, according to availability and the conditions presented at the time of ordering.

Delivery times may vary due to order volume, weather conditions, road conditions, or circumstances beyond the control of the business. In the event of a significant delay, the business will work to notify the customer and coordinate an appropriate solution.

It is the customer's responsibility to provide an accurate address and correct contact information and to be available to receive the shipment.

6. Product and allergen information

The business strives to present accurate information about the dishes, ingredients, and options available on the menu.

Customers with food allergies or sensitivities are asked to contact the business before placing an order to determine if the dish is suitable for their needs. Do not rely solely on a general description to determine allergens.

Due to the way the food is prepared and the work environment, cross-contact between ingredients or allergens is possible. Please inquire with the business about a specific dish before ordering.

7. Permitted use of the website

The user undertakes to provide correct details when placing an order and to use the site for lawful purposes only.

You may not make any use that may harm the site, its systems, the business or other users, and you may not copy or make commercial use of the site's contents without prior permission, except for use permitted by law.

8. Intellectual property

The texts, images, design, symbols and other content on the site belong to the business or the relevant rights holders, to the extent that they are protected by copyright or other rights.

You may not copy, distribute, publish or make commercial use of the content without appropriate permission, except in cases permitted by law.

9. Cancellations, Returns and Refunds

Cancellation of an order, change in an order, or request for a refund will be handled in accordance with the business's cancellation and refund policy and in accordance with the provisions of the law, including the provisions of the Consumer Protection Law and relevant regulations.

Since this is a food business, special provisions may apply to perishable products and food orders that have been specially prepared for the customer. These terms do not detract from the customer's legal rights.

10. Warranty

The business will act to provide the service and products in accordance with the order and the provisions of the law. These terms do not exempt the business from liability that cannot be conditioned by law.

The business does not guarantee that the website will be available without interruptions or faults at all times, but will act reasonably to address faults within its control.

11. Privacy and information security

Collection and use of personal information is in accordance with the privacy policy published on the site. It is recommended that you review it before providing personal information or placing an order.

12. Updating the Terms

The business may update these terms from time to time. The updated version will be published on the website and will apply in accordance with the law. Regarding an order that has already been placed, the update will not detract from the rights granted to the customer by law.

13. Law and Jurisdiction

The use of the site will be governed by the laws of the State of Israel. Any dispute will be heard in the competent court in accordance with the provisions of the law.

14. Contact

For questions, inquiries or requests regarding the Terms of Use:

Email: yuvalasor1@gmail.com
Phone: 052-4548435

Nevia – a story of health